Responsible Gambling Tools

Most online casinos offer the following tools to assist players to stay safe:

• Deposit Limits
• Session Limits
• Account History
• Self Evaluation
• Self Exclusion

Let’s go over each tool in more detail:

Deposit Limits

This is a limit set by the customer on how much they can deposit in a day. Most online casinos have this as an option from $200-$5000. A player can also set different deposit limits to a certain period of time. For example, a player can set an hourly, daily, weekly, and monthly deposit limits. Once the limit is reached, the player cannot deposit further funds without the deposit limit being changed.

Session Limits

The player sets themselves a time period (usually half hour) when they want to stop playing for that session. Once their time has expired, the online casino site will show a pop-up reminder to stop.

This can be good for people who are starting out and want a reminder not to spend too much time on gambling, or those with problem gambling habits where they might get carried away in the heat of the moment.

Account History

It is important to keep track of your win and losses, so you know when to take a break, or how much money you have saved up. It is essential to keep track of all your profit and losses as most players have incorrect recollections as to how much they have won over a certain period of time.

Self-Evaluation

The self-evaluation tools are a set of questions that each player should answer truthfully in order to determine the level of risk they are comfortable with and also to identify if they have any kind of gambling problem.

The types of questions that are asked could be:

• How often do you gamble?
• Do you gamble when you haven’t planned to?
• How do you react when you lose?
• Have you ever put off seeing family or friends to gamble instead?
• Do you keep how much you have lost from family or friends secret?
• Do you ever chase losses? If you have any concerns about your gambling activity, we recommend you think through these questions and seek professional help.

Self-Exclusion

Self-exclusion options are available with every online casino. The casino allows the player to close their account for a certain amount of time. During this time, they cannot open a new account.

This is usually for a selected certain amount of time and can range anywhere from between 6 months to 5 years. In certain cases, if a player self-excludes from an online casino, it will be for life. They will not be able to open a new account at any point.

What do you do if you have a problem?

If you want help with your gambling, or have any queries, there are several options available around the specific country.

The United Kingdom

The UK has many different charities and institutions that can assist with problem gambling for the specific person and for their friends and family.

GamCare

GamCare are the “leading national provider of free information, advice and support” and offer a range of services, from self-help tools, to live chat, to treatment. Their website can be found at www.gamcare.org.uk.

National line: 0808 802 133 – Available 24 hours a day

GamBlock

Gamblock is a software that can be used to block gambling sites on your devices to prevent you from accessing them. Updated automatically to include any new gambling sites released. You can download the software from their website: https://www.gamblock.com.

Gamban

This is another software option that can be used to block gambling sites from all devices. This also works on all devices. You can download their software from https://gamban.com.

Gamblers Anonymous

This is an international organization that wants people who have problems with gambling to come together to help each other and new compulsive gamblers to get control of their gambling problems. You can contact them through various means.

Email: info@gamblersanonymous.org.uk

National Line 0330 094 0322

National Gambling Helpline

The National Gambling Helpline provides free, confidential and non-judgemental advice to anyone struggling with gambling problems 24 hours a day from Monday to Sunday. Their number is: 0808 8020 133.

BeGambleAware

BeGambleAware is offers free, confidential help for anyone who is worried about their or someone else’s gambling. You can visit their website at begambleaware.org.

Gambling Therapy

Gambling therapy is a global service offering free practical advice and emotional support to anyone affect by problem gambling. Gambling therapy offers advice in multiple language and further information can be found at www.gamblingtherapy.com/en.

Canada

The Responsible Gambling Council

The Responsible Gambling Council (RGC) is an independent non-profit organization dedicated to problem gambling prevention. The RGC is dedicated to reducing gambling risks through innovation, awareness and improved safeguards. You can visit their website here: https://www.responsiblegambling.org.

Phone: +1 (416) 499-9800

Fax: +1 (416–499-8260

The Centre for Addiction and Mental Health

The Centre for Addiction and Mental Health provides educational and self-help resources for those who want to get back in control, and the people who want to assist them with that. You can visit their website here: https://www.problemgambling.ca/gambling-help/gambling-information/default.aspx. You can contact there here:

Call Access CAMH: 416-535-8501, press 2

YMCA Youth Gambling Awareness Program

The YMCA Youth Gambling Awareness Program is a free service offering educational, preventive programs to raise awareness of the risks of gambling and promote healthy, active lifestyles for young people. You can visit here: https://ymcagta.org/youth-programs/youth-gambling-awareness-program.

Gamtalk

Gamtalk is a free online supportive community that helps people with gambling problems share their experiences and support each other. GamTalk features chatrooms and forums for those experiencing problems with gambling to connect with one another. You can visit the site: https://www.gamtalk.org/